Standard shipping is free on every US order and typically takes 3–5 business days. Express shipping costs $4.90 and delivers in 2 business days. Orders ship from Amazon fulfillment centers within 1–2 business days.

Yes – standard shipping is free on every order within the US, with no minimum order value. Express shipping is available for $4.90.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier’s website to track your package’s journey. If you have any issues with tracking, please contact our customer service team for assistance.

We want you to be completely satisfied. You can return your purchase within 30 days of delivery for a full refund. Items should be unused and in their original condition. Please contact our customer service team first to receive return instructions. Details: Refund policy.

Yes, we offer both exchanges and refunds. If you would like to exchange an item for a different model or color, or if you prefer a refund, please contact our customer service team within 30 days of receiving your order. Refunds will be processed to the original payment method within 5-7 business days after we receive the returned item.

Placing an order is easy! Simply browse our collections, select the items you wish to purchase, and add them to your cart. When you're ready, click on the cart icon and follow the prompts to complete the checkout process. If you have any issues, our customer service team is here to help.

We process orders quickly, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request. Once the order has been shipped, we cannot make changes, but you can return the item in accordance with our return policy.

During the checkout process, you will see a field labeled "Promo Code" or "Discount Code." Enter your code into this field and click "Apply." The discount will be reflected in your order total. If you encounter any issues, please contact our customer service team for assistance.

We accept all major credit cards and the express checkout options shown at checkout. All transactions are secure and encrypted.

Once your order is placed, you will receive a confirmation email with your order details. You can check the status of your order by logging into your account on our website and viewing your order history. You will also receive an email notification when your order is shipped, including a tracking number to follow its progress.

Installation of both outlet and vent safes is straightforward: outlet safes take under 30 minutes, vent safes under 20 minutes. You need a screwdriver, a stud finder, a drywall saw or sharp knife and a pencil. A template and written and video instructions are included.

The hidden safe is perfect for small valuables such as jewelry, keys, cash and credit cards. The wall plate sits securely on the metal box, so the safe stays hidden. The key-lock version adds a lock behind the plate; the no-lock version has no keyhole at all.

Yes, the outlet faceplate can be easily customized to match other outlets in your home. The safe comes with a standard white faceplate, but you can replace it with a different color or style to suit your decor. This ensures that the safe remains inconspicuous and blends seamlessly with your home's existing outlets. You can also use your preferred faceplate by simply removing the provided one and installing your chosen design for a perfect match.

Installation takes under 30 minutes with basic tools: a screwdriver, a stud finder, a drywall saw or sharp knife and a pencil. A mounting template and written and video instructions are included.

The Elder Welder® Wall Outlet Hidden Safe offers a cleverly designed storage compartment that is ideal for small valuables such as jewelry, cash, credit cards and more. The 1-gang size has about 30 cubic inches of storage space, and the 2-gang size about 50 cubic inches. Despite its compact size, it maximizes storage space efficiently, ensuring that your most treasured items are securely hidden and easily accessible when needed.

The safe is built from sturdy metal components (alloy steel). The key-lock version adds a lock hidden behind the wall plate; the no-lock version has no keyhole at all.

While the Elder Welder® Wall Outlet Hidden Safe is not specifically designed to be fireproof or waterproof, it provides an added layer of security for your valuables against theft. For optimal protection of critical documents or items against fire or water damage, it is recommended to use additional protective measures such as a fireproof bag or container within the safe.

An outlet safe protects by not being found: it blends in with your home’s other outlets, so intruders are unlikely to look behind it. It is a diversion safe, not a certified safe – ideal for small valuables that you want out of sight.

Installation is very straightforward and takes under 20 minutes. Written and video manuals guide you through it; you need basic tools and a stud finder to place the safe between 16" studs. A template is included to help you cut the drywall accurately.

Much more than a book safe or a furniture safe: a robust metal container concealed behind a realistic vent cover, with a combination lock or a fingerprint lock. Strong magnets keep the vent cover in place.

Absolutely. The vent cover is designed to look like a real air vent, blending seamlessly with other vents in your home. Many customers have noted how it is indistinguishable from their existing vents, ensuring that it remains hidden in plain sight. The discreet design is perfect for maintaining the aesthetic of your home while providing secure storage.

The hidden wall safe offers over 300 cubic inches of storage capacity, making it ideal for storing important documents, passports, cash, jewelry, and even a firearm. Despite its discreet appearance, the safe provides ample room to keep your valuables securely hidden and easily accessible.

We value your privacy, which is why the Elder Welder® Hidden Wall Safe is shipped in discreet packaging to ensure that no one but you knows about your purchase. Additionally, the installation process is designed to be simple and private, allowing you to quickly and securely set up your hidden safe without drawing attention.