We offer several shipping options to meet your needs. Standard shipping typically takes 3-5 business days, while express shipping options can deliver within 1-2 business days. All orders are processed and shipped within 1 business day after purchase.

Yes, we offer free standard shipping on all orders over $80 within the contiguous United States. For orders under $80, a flat shipping rate of $4.90 applies. Express shipping options are available at an additional cost.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier’s website to track your package’s journey. If you have any issues with tracking, please contact our customer service team for assistance.

We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 30 days of delivery. Items must be in their original condition and packaging. To initiate a return, please contact our customer service team to receive a return authorization number and further instructions.

Yes, we offer both exchanges and refunds. If you would like to exchange an item for a different model or color, or if you prefer a refund, please contact our customer service team within 30 days of receiving your order. Refunds will be processed to the original payment method within 5-7 business days after we receive the returned item.

Placing an order is easy! Simply browse our collections, select the items you wish to purchase, and add them to your cart. When you're ready, click on the cart icon and follow the prompts to complete the checkout process. If you have any issues, our customer service team is here to help.

We process orders quickly, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request. Once the order has been shipped, we cannot make changes, but you can return the item in accordance with our return policy.

During the checkout process, you will see a field labeled "Promo Code" or "Discount Code." Enter your code into this field and click "Apply." The discount will be reflected in your order total. If you encounter any issues, please contact our customer service team for assistance.

We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted to protect your information.

Once your order is placed, you will receive a confirmation email with your order details. You can check the status of your order by logging into your account on our website and viewing your order history. You will also receive an email notification when your order is shipped, including a tracking number to follow its progress.

Use this text to answer questions in as much detail as possible for your customers.

The installation of the Hidden Safes (both outlet and vent safes) is straightforward and can be completed in about 10-20 minutes with basic tools. You'll need a screwdriver, a stud finder (if you prefer to locate studs), a sharp knife or another drywall cutting tool, and a pencil. A template is provided to help you outline the area to be cut, and instructions are clear and easy to follow. For optimal security and a seamless fit, follow the measurements and guidelines provided.

The hidden safe is perfect for storing small valuable items such as jewelry, keys, cash, and credit cards. It features a sturdy construction with a magnetic faceplate that snaps on securely, ensuring that the safe remains hidden and difficult to detect. The lock mechanism adds an additional layer of security, keeping your valuables safe and discreetly stored.

Yes, the outlet faceplate can be easily customized to match other outlets in your home. The safe comes with a standard white faceplate, but you can replace it with a different color or style to suit your decor. This ensures that the safe remains inconspicuous and blends seamlessly with your home's existing outlets. You can also use your preferred faceplate by simply removing the provided one and installing your chosen design for a perfect match.

The installation of the Hidden Safes (both outlet and vent safes) is straightforward and can be completed in about 10-20 minutes with basic tools. You'll need a screwdriver, a stud finder (if you prefer to locate studs), a sharp knife or another drywall cutting tool, and a pencil. A template is provided to help you outline the area to be cut, and instructions are clear and easy to follow. For optimal security and a seamless fit, follow the measurements and guidelines provided.

The Elder Welder® Wall Outlet Hidden Safe offers a cleverly designed storage compartment that is ideal for small valuables such as jewelry, cash, credit cards and more. The 1-gang size has about 30 cubic inches of storage space, and the 2-gang size about 50 cubic inches. Despite its compact size, it maximizes storage space efficiently, ensuring that your most treasured items are securely hidden and easily accessible when needed.

The Elder Welder® Wall Outlet Hidden Safe is constructed from high-quality, durable materials to ensure long-lasting security. The safe is built with sturdy metal components (alloy steel) and features a strong locking mechanism to prevent unauthorized access. Its robust construction provides reliable protection for your valuables while maintaining a discreet appearance.

While the Elder Welder® Wall Outlet Hidden Safe is not specifically designed to be fireproof or waterproof, it provides an added layer of security for your valuables against theft. For optimal protection of critical documents or items against fire or water damage, it is recommended to use additional protective measures such as a fireproof bag or container within the safe.

The Elder Welder® Wall Outlet Hidden Safe offers a unique advantage by blending in seamlessly with your home’s existing outlets, making it much less likely to be discovered by intruders. It features a strong locking mechanism and is made of durable materials to provide a reliable level of security for your small valuables. Its discreet design adds an extra layer of protection that traditional safes might not offer, as it is hidden in plain sight.

Installing the Elder Welder® Hidden Wall Safe is very straightforward and can be completed in under 30 minutes. The safe comes with both written and video manuals to guide you through the process. You'll need basic tools and a stud finder to ensure proper installation between 16" studs. A template is included to help you cut the drywall accurately.

The Elder Welder® Hidden Wall Safe offers superior security compared to typical book safes or furniture hidden safes. It features a robust metal container concealed behind a realistic vent cover, and includes a combination lock for added protection. The strong magnets keep the vent cover securely in place, ensuring that the safe remains undetected and secure.

Absolutely. The vent cover is designed to look like a real air vent, blending seamlessly with other vents in your home. Many customers have noted how it is indistinguishable from their existing vents, ensuring that it remains hidden in plain sight. The discreet design is perfect for maintaining the aesthetic of your home while providing secure storage.

The hidden wall safe offers over 300 cubic inches of storage capacity, making it ideal for storing important documents, passports, cash, jewelry, and even a firearm. Despite its discreet appearance, the safe provides ample room to keep your valuables securely hidden and easily accessible.

We value your privacy, which is why the Elder Welder® Hidden Wall Safe is shipped in discreet packaging to ensure that no one but you knows about your purchase. Additionally, the installation process is designed to be simple and private, allowing you to quickly and securely set up your hidden safe without drawing attention.